Loan paid but not reflecting

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asked Oct 3, 2017 in Software & Apps by Paul
I made a loan repayment of ksh 14,950 for account no. 0705116167 today at 5.30 am. Up to now, the account still stands owed the same amount. Mpesa customer care confirmed that the transaction went through. Below is the transaction details. Kindly credit the account or reverse the money back to me.

LJ39I7K5Z9 Confirmed. Ksh14,950.00 sent to INVENTURE MOBILE KENYA LTD  for account 0705116167 on 3/10/17 at 5:33 AM New M-PESA balance is Ksh2,964.79. Transaction cost, Ksh110.00.

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